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The Main Reasons for Switching CRMs

The Main Reasons for Switching CRMs

Implementing a new client relationship management (CRM) system is no small undertaking, and certainly not a decision to make lightly. But as legal technology evolves, so do the expectations around what a CRM should deliver. This article explores several key reasons firms may choose to switch CRMs, from internal frustrations to missed opportunities for growth and insight.


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