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The Art of Tough Conversations: Navigating Sensitive Messaging in Law Firms

Date: August 5, 2025
Time: 11:00 AM CT
Sponsored by: Diversity, Equity & Inclusion SIG
Domains: Communication & Marketing Management and Leadership
BoK Competencies: Reputation Management & Department Management, Leadership and Motivation

In today’s climate, where conversations around race, equity, inclusion, and justice can spark strong opinions and scrutiny, law firms are increasingly challenged with how—and when—to respond. This session will focus on navigating the hard conversations that arise around diversity, equity, and inclusion, and the high-stakes messaging that often accompanies them.

Attendees will gain tools to assess when communication is necessary, how to engage firm leadership with courage and clarity, and how to guide messaging that is both strategic and sincere. We’ll explore how to move beyond vague statements to action-oriented responses that align with your firm’s values and demonstrate accountability. Whether navigating internal pushback, public pressure, or partner hesitation, this session will help you foster trust, mitigate risk, and lead your firm through moments that matter.

Learning Outcomes:

  • Identify key moments when DEI-related communication is necessary and develop strategies to confidently engage firm leadership.
  • Apply techniques for crafting clear, authentic, and values-aligned messages in response to high-stakes DEI conversations.
  • Strengthen your ability to manage internal and external pressures while guiding your firm toward accountability and trust.

Presenters:
Andrea Christman, Vice President, Poston Communications
Lee Ashby Rogers, Director of Inclusion & Engagement, Bass Berry & Sims

Price:
 
Members: Complimentary
Prospective Members: $79


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