LMA Europe: Webinar - What do clients really expect from their law firms in 2026

Image: https://my.legalmarketing.org/images/a8482e76-976a-45b0-b81b-77228fd47e99.img

What do clients really expect from their law firms in 2026—

and how are global firms reshaping client account management to meet the challenge?

Tuesday, April 28 | 12:00 BST / 13:00 CEST

Join industry leaders from BCLP and Clifford Chance for a dynamic, one hour webinar exploring the changing expectations of clients from the use of AI to what they really value from their service providers, and how client management programs are evolving to position firms to strengthen key relationships. Expect practical takeaways, fresh perspectives, and a forward looking discussion.

Location:

Virtual, a zoom link will be sent upon registration.

Speakers:
Josephine Wagner Poedenphant
Global Director of Sectors and Clients, Bryan Cave Leighton Paisner LLP – London

Jennifer Paybody
Head of Client Growth & Strategic Clients, Clifford Chance – London
Image: https://my.legalmarketing.org/images/7ebda4a5-6497-4853-864e-ede927684c78.img

Image: https://my.legalmarketing.org/images/7ebda4a5-6497-4853-864e-ede927684c78.img

Moderator:
Peter Skinner
Business Development & Marketing Director, Wedlake Bell and 2026 President of LMA Europe
Image: https://my.legalmarketing.org/images/19ab8523-dfbc-4b9a-8e16-ec6fbaa1aa30.img

Image: https://my.legalmarketing.org/images/19ab8523-dfbc-4b9a-8e16-ec6fbaa1aa30.img

Cost:
Members: Complimentary
Non-Members: $40

For questions or concerns about your event registration, please contact lmaeurope@legalmarketing.org.

Event