
Untapping Client Potential to Maximize ROI: A Case Study and Financial Analysis for Law Firm Growth
Tuesday, July 29 | Noon - 1 p.m. CT
How do you determine which clients have the greatest impact on your law firms? Are you maximizing the potential of your existing client relationships to drive growth and increase ROI? This webinar by Thomson Reuters Institute will explore a real-life case study that demonstrates the power of data-driven analysis in uncovering strategic opportunities for law firm growth.
- Identify quick wins and strong growth prospects
- Pinpoint resource drains and optimize profitability
- Gather compelling data points to influence strategic decisions
This webinar is designed to empower marketing and business development professionals at all levels to take ownership of their role and drive meaningful change within their firm. By learning how to gather and present compelling data points, you'll be able to:
- Identify data points to support strategic decisions and shape firm-wide initiatives
- Demonstrate your value and impact on firm growth and profitability
- Stand out as a thought leader and strategic partner within your organization
LMA Body of Knowledge: Business Development
Our Speakers:
Justin Miller
Client Advisory Senior Manager at the Thomson Reuters Institute

Justin Miller is a Client Advisory Senior Manager at the Thomson Reuters Institute. A leader in consulting professional firms for over a decade. Justin builds trust-based partnerships with firm leaders, partner groups, and business services professionals to develop strategic plans, conduct market research, and offer expert guidance on transformative trends and opportunities.
Valued for his strategic thinking and communication skills, Justin maintains strong client relationships and collaborates with industry leaders to enhance reputation and visibility. His leadership and business acumen ensure effective strategy implementation in a dynamic environment, ultimately ensuring commercial success.
Becky Halat

As a subject matter expert for the Thomson Reuters Institute, Becky Halat specializes in Market Insights, focusing on the behaviors and preferences of corporate legal service buyers. She partners with law firms to deepen their understanding of these clients’ needs and priorities. By leveraging Market and Talent Insights data, Becky helps firms identify market trends, pinpoint strategic opportunities, and analyze competitive performance. Ultimately, she utilizes data analysis to inform firms’ strategic initiatives and evaluate their effectiveness, promoting data-driven decision-making.
Before joining Thomson Reuters, Becky worked in market research in the human resources space, focused on employee sentiment and wellbeing. This, coupled with her research background in user-centric product development across the value chain, brings a unique and valuable perspective. Becky holds a PhD in French Literature from the University of Minnesota and a bachelor’s degree in psychology from Lawrence University.
Location:
Virtual - A Zoom link will be emailed in advance of the event.
Cost:
LMA Members: $20
Prospective LMA Members: $40
For questions or concerns about your event registration, please contact lmasouthwest@legalmarketing.org