
What do clients really expect from their law firms in 2026—
and how are global firms reshaping client account management to meet the challenge?
Tuesday, April 28 | 12:00 BST / 13:00 CEST
Join industry leaders from BCLP and Clifford Chance, alongside a client perspective from Christian des Pallieres (Ares Management), for a dynamic one hour webinar exploring the changing expectations of clients — from the use of AI to what they really value from their service providers — and how client management programmes are evolving to help firms strengthen key relationships. Expect practical takeaways, fresh perspectives, and a forward looking discussion.
Location:
Virtual, a zoom link will be sent upon registration.
Speakers:
Josephine Wagner PoedenphantGlobal Director of Sectors and Clients, Bryan Cave Leighton Paisner LLP – London

Jennifer PaybodyHead of Client Growth & Strategic Clients, Clifford Chance – London
Christian des PallieresVice President, Real Estate, Ares Management
Moderator:Peter SkinnerBusiness Development & Marketing Director, Wedlake Bell and 2026 President of LMA Europe
Cost:Members: Complimentary
Non-Members: $40