Domain: Business Development, Client Services
This session will explore how marketing and library departments, along with others in law firm management and administration can and should continually collaborate to ensure maximum efficiency and optimal client service. The session will provide practical tips for lead generation, client analytics, business intelligence tactics and industry analysis.
Zena Applebaum, Director of Competitive Intelligence, Bennett Jones LLP
Member Price: $59
Prospective Member Price: $79
This session includes video, audio and synced presentations for an enhanced virtual learning experience.