Driving Profitability Through Process Improvement

Domain: Business Development

In response to increased competition and economic pressures, law firm administrative departments are being tasked with developing innovative programs to improve firm profitability. This panel discussion brings together seasoned directors from a range of administrative areas to share their first-hand experience of how process improvement and collaboration can provide competitive advantages and drive profitability.
Panelists will discuss the following:
•An overview of process improvement
•How two firms began to implement process improvement
•Case studies and examples of specific successful process improvement projects:
Gathering, storing and using valuable data relating to clients and firm experience
Improving the RFP process
Overhauling the student recruiting process (f/ka summer associate programs)
Alternative fee arrangements and how to know if you are pitching the right price

Chrisie Brockman, Director of Client Information Management, Ogletree, Deakins, Nash,Smoak & Stewart, P.C.
Kathleen Pearson, Director of Professional Recruiting, Waller Lansden Dortch & Davis LLP

Member Price: $0
Prospective Member Price: $59

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