Client Feedback I: The Essential First Steps

Domain: Client Services

This webinar will tackle the essential first steps in creating the buy-in, support and framework for a successful client feedback program.
Topics include:
• The benefits of systematic client feedback;
• Getting leadership support and buy-in;
• Structuring a program that fits the firm’s culture;
• Staffing and resources required; Selecting clients;
• The importance of the Pilot.


Member Price: $0
Prospective Member Price: $99

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