Legal is our business, marketing, business development, and revenue generation is our specialty, but service is our passion.
Whether consultants or companies, from start-ups to global conglomerates, wherever opportunities exist, the service providers to LMA work relentlessly and enthusiastically to provide our customers the most client-centric, gratifying, and valuable experience possible. The Service Provider SIG is a forum to share and discuss best practices to enhance our commitment to serving our clients, our industry, and our profession with the most ethical, superior, and passionate approach possible.
Service Provider SIG Leaders:
- Patrick J. Fuller, Senior Director, Legal Intelligence, ALM, Inc.
- Samantha McKenna, Senior Director, Sales, ON24
To contact the SIG leaders, email ServiceProviderSIG@legalmarketing.org
Check out what other SIGs and Regions are up to on the LMA Calendar!
Make sure to abide by our etiquette rules when using the discussion forums.
The Legal Marketing Association (LMA) welcomes and encourages participation in discussions about marketing, business development, client service, pricing, practice improvement, project management and communications within the legal profession; however, LMA reserves the right to remove inappropriate or offensive posts, along with those that may violate client privilege or inappropriately promote products or services. We ask you to use the following guidelines:
- Do not use offensive or hurtful language. Be respectful of other points of view, even if they differ from your own.
- Do not mention names of clients, firms or colleagues; rather, discuss scenarios generally.
- Refrain from posting self-promotional products or services.
- Please post any jobs in the jobs area or promotions in the promotions area.
- Self-promoting, pandering, abusive or sales-focused posts will result in a warning from the Group Manager and repeated abuses will result in the member being blocked from participation in the group.
LMA intends to share information that is useful to professionals in the legal marketing field. The information shared on this page contains personal opinions and views of individuals. Opinions are not necessarily condoned, approved or reflective of the official views of LMA. LMA reserves the right to remove inappropriate or offensive posts along with those that may violate privacy guidelines.
No updates posted at this time.
We currently have 6 files in our file library. Our latest files added:
- The Do’s & Don’ts of Selling To Law Firms
- Service Provider SIG Meeting September 2014 (Service Provider SIG)
- Service Provider SIG Meeting Recording March 13, 2014
Click here to view all files.