SESSIONS
About the Sessions
Every P3 session is categorized by content level (essential or advanced ), LMA Body of Knowledge (BoK) domains and the below content tracks.
- Client Service: Sessions incorporate innovative ideas, stories and solutions around serving law departments and legal operations teams.
- Taking a client-specific need and building a solution (whether it’s people, process or platform related)
- Holistic examples of “bringing it all together” - creative fee arrangements, effective project management, digital solutions, data analytics, smart pricing, smart resourcing, project management, and continuous improvement for optimal client service
- Innovating pre-existing services, especially non-tech options
- Productization of alternative pricing/staffing, due diligence, and/or administrative charges
- Alternative legal service providers (impact, collaboration opportunities, etc.)
- Value pricing from the client and law firm perspective
- Innovation - what are clients looking for?
- Digital Solutions & Data Analytics: Sessions highlight how one might use data analytics to advance the practice of law, including creating comprehensive digital solutions that make the practice of law better, more efficient, and collaborative.
- Artificial intelligence
- Machine learning
- Data analytics success stories
- Thinking differently about data to advance law
- Collaboration platforms - how are we sharing and communicating outside of email?
- Workflow management - how do we get more operationally efficient?
- Application of business intelligence
- Pricing & Profitability: Sessions showcase creative strategies and approaches for pricing legal services and/or growing the margin of a practice, area of law or specific matter types.
- Law firm economics
- Pricing strategies by practice area and premium/commoditized work
- Price discrimination
- RFP process
- Setting and applying time keeper rates
- Methods for assessing profitability
- Metrics to incentivize lawyers in terms of behavior and driving profitability
- Professional Development: Sessions focus on the skills, knowledge and experiences professionals need to either remain effective in their current job or support their ability to take on new responsibilities and grow their career.
- Change management
- Team building - leading and participating in teams
- Leadership training - especially when managing up
- Strengthening workplace relationships
- Leveraging communication styles
- Negotiation/conflict management strategies
- Mental health & wellness
- How to be successful in law firm political environments
- Managing personal development and the development of your teams
- Project Management & Process Improvement: Sessions focus on strategies and approaches firms are using to advance the LPM and process improvement discipline internally with their legal teams and with their clients on legal matters.
- Engaging stakeholders effectively
- Successes around project tracking (staffing, budget, etc.)
- Finding project management talent and training for legal
- Different approaches to project management - dedicated PMs, etc.
- Creating a culture of continuous process improvement
- Design thinking
- Effective training program for attorneys
- The evolving role of LPM in law firms
- Addressing increased client demands and questions
