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Shanna Davidson
Legal Operations Manager
Barnes & Thornburg LLP

As Legal Operations Manager Barnes & Thornburg LLP, Shanna Davidson brings a wide
breadth of experience devising ways to enhance the client experience
through strategic thinking, process improvement methodologies, and best

Her goal is to identify and analyze processes that are in place with regards to
client interactions and rate setting, and develop new tactics and methods to
increase efficiencies and streamline how we work with our clients.

Shanna is responsible for internal process improvement, lateral rate setting, and
annual and semi-annual rate negotiations with clients. She also focuses on
managing fee arrangement requirements and implementing processes that
adhere to Outside Counsel Guidelines, in partnership with the firm’s General
Counsel, earlier in the billing cycle to ensure compliance with client terms.

Shanna serves as a member of the firm’s BT ValueWorks program – a suite of
pricing, process and technology solutions – that bring greater value, efficiency
and predictability to the delivery of legal services. BT ValueWorks has been
featured in Forbes, The American Lawyer,, Corporate Counsel
Business Journal and various other industry publications.

Prior to joining Barnes & Thornburg, Shanna worked in Pricing and Legal Project
Management at Steptoe & Johnson LLP in Washington, D.C.

Shanna has her M.B.A from the University of Maryland Robert H. Smith School of Business and she is certified in Legal Project Management and Legal Pricing by LawVision.
Group LLC.