Bill Josten is the Manager for Enterprise Thought Leadership for the Thomson Reuters Legal Executive Institute. Bill’s work focuses primarily on issues of interest to high-level decision makers in the legal market, including law firm managing partners and C-Level officers, as well as corporate general counsel. Much of Bill’s research and writing focuses on issues related to law firm profitability, the future of the legal business, and law firm/client relationships. During his time with Thomson Reuters, Bill has also worked as a pricing and profitability consultant, helping firms evaluate their cost recovery strategy, and providing insight into some of the innovative approaches firms are using to change the ways costs are recovered and matters are priced. Bill has worked in account management for large law firms and as a Reference Attorney, and prior to joining Thomson Reuters, Bill was an attorney in private practice as well as a law clerk at the Minnesota Court of Appeals.