Crossing Over from Order Taker to Change Maker

Track: Professional Development

Session Number: 2161
Date: Thu, Jun 13th, 2019
Time: 2:30 PM - 3:30 PM

Description:

Business of Law professionals are taking the industry by storm.  Professionals in pricing, project management, practice management/operations, data analysts, “client-value” and many others are increasingly growing in their impact to the bottom line and in the firm’s culture.  We attend conferences, share best practices and come up with ideas that would move the business forward-- but actually having an impact and influencing law firm leadership to act on those ideas takes more than knowledge and great ideas.  It takes grit, empathy, emotional intelligence, executive presence and a heavy dose of resilience. 

Session Type: Expert Panel

Learning Objectives: Describe how to engage with attorneys through building empathy techniques.
Learning Objective 2: Identify how to establish the baseline for success in unique situations.
Learning Objective 3: Discover how to create a plan for making an impact in your current role.
Body of Knowledge (BOK) Domain: Communications
Content Level: Essential
Session Type: Expert Panel

Learning Objectives: Describe how to engage with attorneys through building empathy techniques.
Learning Objective 2: Identify how to establish the baseline for success in unique situations.
Learning Objective 3: Discover how to create a plan for making an impact in your current role.
Body of Knowledge (BOK) Domain: Communications
Content Level: Essential