Innovationville: How Law Firm Innovation Chiefs are Making an Impact
Track: Client Value
Chief Innovation Officer is the latest title hitting law firms, and those moving into roles like this are starting to get real traction. One might imagine that what innovation success looks like in one firm, is very different from what innovation success looks like in another firm. What does innovation mean in law firms and the legal profession? How do you embed a culture of Innovation when you have an Innovation ‘Department’? Should the position focus on technology solutions like artificial intelligence? How does project management and process improvement tie in with the Innovation role? What is the client’s role in defining the firm’s innovation approach? The expert panelists will share how they are shaping these roles at the various firms represented, including successes, client-involvement and lessons learned.