First Walk a Mile in my Shoes: Bridging the Gap Between Law Firm and Legal Operations Professionals

Track: Client Value

Session Number: 135
Date: Wed, May 17th, 2017
Time: 8:30 AM - 9:30 AM

Description:

They just don’t get it! … a common sentiment expressed by both law firm professionals and legal operations professionals who often feel that the other side doesn’t fully appreciate the challenges and pressures they face. Hear from presenters who have held both a pricing role at a law firm and a legal operations role at a large corporation. The panelists will each provide their top 5 insights gained from switching to the other side, including sharing their “I wish I would have known” moments and suggestions for improving communication and collaboration between firms and clients.

Session Type: Lecture

Body of Knowledge (BOK) Domain: Client Services
Content Level: Essential
Learning Objectives: 1. Demonstrate the pressures faced by both law firm and legal operations professionals and the impact of those pressures on how they interact with the other side
2. Develop and apply strategies to improve collaboration between law firm and legal operations professionals
Session Type: Lecture

Body of Knowledge (BOK) Domain: Client Services
Content Level: Essential
Learning Objectives: 1. Demonstrate the pressures faced by both law firm and legal operations professionals and the impact of those pressures on how they interact with the other side
2. Develop and apply strategies to improve collaboration between law firm and legal operations professionals