The Whole is Greater Than the Sum of Its Parts: Client and Firms Teaming Together for Success

Domain: Client Services

Presented by: CLOC

The legacy “us vs. them” approach of relationship management between law firms and corporate clients is evolving with the rise of dedicated legal operations and procurement teams in client legal departments. Contemporary client/firm relationships are increasingly influenced by the work done by business executives on each side who work side-by-side to develop mutually-beneficial solutions to financial and operational issues as teammates. But how in the world does this work? In this session, attendees will learn how conventional challenges can be overcome, and what approaches and tools can facilitate truly productive collaborations. Beyond the theoretical, the presenters will highlight real world examples of successful projects that helped streamline operations and strengthen institutional relationships.

Learning Outcomes:

  • Learn from insights into the specific problems and challenges that collaboration between firms and clients can help address, and the benefits to be achieved. 
  • Utilize the most effective tools and methodologies that can best support collaboration. 
  • Provide a real world case study-style example of a successful project and process between a client and firm, highlighting the elements of the process that helped enable success.

Tom Orrison, Microsoft Corporation
Keith Maziarek, Perkins Coie LLP

Member Price: $59
Prospective Member Price: $79

Login to view purchase options

Video-Recorded Session

This session includes video, audio and synced presentations for an enhanced virtual learning experience.