Domain: Business Development, Client Services
CLIENT consolidation of outside counsel is continuing at a rapid pace. Using results from HBR Consulting’s latest Law Department Survey (plus color commentary from Christopher Ende, Law Firm Pricing & Panel Management Leader for General Electric), understand the most common evaluation criteria used by CLIENTS in law firm consolidation RFPs and how these have shifted in just the past year. In addition, get the latest information on how CLIENTS are “rating” law firm performance. In group discussion, examine three of the latest trends in how law departments increasingly are using e-billing and other tools to monitor key metrics and evaluate performance.
- Learn the top 5 criteria used by clients for selection of outside counsel
- Understand the 10 most common metrics for tracking outside counsel performance
- Examine 3 of the latest trends in using e-billing and other tools to monitor key metrics and evaluate performance
Sharon Quaintance, HBR Consulting
Christopher Ende, GE Corporate
Member Price: $59
Prospective Member Price: $79
This session includes video, audio and synced presentations for an enhanced virtual learning experience.