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How Clients are Measuring Law Firm Performance

Domain: Business of Law

Sure, you’ve won the RFP.  But, do you know what metrics and tools your CLIENTS are using to track and evaluate your progress?  As CLIENT consolidation of outside counsel continues, learn 10 common evaluation criteria used by CLIENTS in law firm consolidation RFPs.  In group discussion, use three corporate counsel case studies to explore trends in how law departments increasingly are using metrics, monitoring tools, and performance management “triggers” to evaluate outside counsel.

Presenter:
Sharon Quaintance, HBR Consulting

Member Price: $59
Prospective Member Price: $79

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Video-Recorded Session

This session includes video, audio and synced presentations for an enhanced virtual learning experience.