Managing Your Firm's Experience to Improve Your Marketing and Client Service

Domain: Business Development

Understanding your firm's experience is critical to effectively pitching for new business, highlighting the most skilled attorneys, and understanding how to staff matters. This session will provide an overview of the 3-4 experience management solutions that firms use, and addresses the key process that firms put in place to make this a valuable resource.

Presenters:
Deborah McMurray, Content Pilot LLC
Deborah Grabein, Andrews Kurth
Mikala Stewart, Kirkland & Ellis
Adam Stock, Allen Matkins

Member Price: $0
Prospective Member Price: $59

Login to view purchase options

 

Video-Recorded Session

This session includes video, audio and synced presentations for an enhanced virtual learning experience.

Recent Stories
Why Do Litigation Budgets Fail?

Creating Value Through Client-focused Pricing

Consolidation RFPs: The Changing Rules of the Game