Client Services Curriculum: Building and Maintaining Strong Client Relationships

Domain: Business Development

In this curriculum, LMA has brought together four recorded conference sessions and three Strategies articles to give you targeted education on managing strong client relationships.

Recordings include:
Current Best Practices for Creating Substantive and Successful Client Teams
Developing a Long-term Key Client Initiative
Mission Possible 2
Using CRM and ERM to Drive client-Focused Initiatives

Strategies articles include:
The Personal Approach to Business Development
As Landscape for Legal Services Changes, Value of Client Service Interviews Skyrockets
Understanding Client Loyalty: It’s All About Listening, Not Selling

Member Price: $0
Prospective Member Price: $220

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