Monday, April 13, 2015 • Pre-Conference Program

Legal Lean Sigma® and Project Management White Belt Certification Course

Today's legal professionals are faced with new challenges and opportunities to help their firms and departments maximize efficiencies. Whether you are a legal marketer, lawyer or service provider, you are under increasing pressure to develop and employ strategies and tactics based on the client perspective - plus reconnect costs to the value received. Legal Lean Sigma® and Project Management are not just about doing more with less...they are about doing the right things and doing them right. Do you know how much effort it takes to DO and DELIVER your work? Would you like to learn how law firms and legal departments are using process improvement to develop competitive advantages?

Process improvement helps us determine the best way to carry out a certain kind of work to achieve efficiency, excellent quality of work and service, high probability of successful outcomes and predictability. Project management ensures that, for a particular project, we are using our best processes and applying it appropriately to actively manage project to deliver high quality work, on time and under budget.

This one-day, interactive course includes experiential learning, table work and discussions. We use case studies, examples and success stories from law firms and legal departments so that you learn about Six Sigma®, Lean and project management in contexts that are immediately useful and relevant.

This certification program will cover:

  • Process Improvement (PI) and Project management: What are they?
  • Key process improvement methodologies: Lean, Six Sigma®
  • Stages of project management
  • The PI framework: DMAIC (Define, Measure, Analyze, Improve, Control)
  • Award winning PI/PM programs in the legal profession
  • Putting PI/PM together
  • Getting started and structuring for success: Common tools and approaches to implementing PI
  • Legal Lean Sigma® courses give you proven, disciplined approaches, tools and skills to take your role (and your firm, group or department) to a new level of excellence and profitability.

All participants are eligible for a Legal Lean Sigma® and Project Management White Belt Certification from the Legal Lean Sigma® Institute. More information about LLSI is at


Catherine-Alman-MacDonagh.gif Catherine Alman MacDonagh, J.D.
Chief Executive Officer and Co-Founder
Legal Lean Sigma® Institute

Catherine is a former corporate counsel and law firm executive who now teaches and provides training and consulting services in process improvement, strategic planning, marketing and business development. A Legal Lean Sigma® Black Belt and a certified Six Sigma® Green Belt, Catherine is the CEO and a founder of the Legal Lean Sigma® Institute, which provides consulting and the first process improvement certifications, courses and consulting services specifically designed for the legal profession. Catherine is an adjunct faculty member at Suffolk University Law School and George Washington University (masters in Law Firm Management program). Catherine is also chief enthusiasm officer of The Mocktail and the Legal Mocktail™ experiential networking training exercises. She also has her own strategic planning, business development training and coaching practice, FIRM Guidance and is a founder of the Legal Sales and Service Organization (LSSO), which annually presents its RainDance Conference. She recently published Lean Six Sigma® for Law Firms with Managing Partner and is the co-author of two books: The Law Firm Associate's Guide to Personal Marketing and Selling Skills and The Woman Lawyer's Rainmaking Game , now in its third edition.

8:00 a.m. Registration and Breakfast

8:45 a.m. Introduction: Process Improvement and Project Management: What Are They? How Do They Work Together?

9:15 a.m. Demonstration of a Process – Simulation

9:45 a.m. Key Process Improvement Methodologies Lean, Six Sigma®, The Framework: DMAIC (Define, Measure, Analyze, Improve, Control)

10:30 a.m. Networking and Refreshment Break

10:45 a.m. Stages of Project Management - Lecture, Discussion

11:15 a.m. Define Phase: Project Charters - Table Work/Exercise

12:15 p.m. Networking Lunch

1:30 p.m. How to Build (and Manage) a Fast Process - Video and Discussion

1:45 p.m. Process Mapping - PI and PM - Table Work/Exercise

2:30 p.m. Measure Phase: Metrics and Data Gathering - Table Work/Exercise

3:30 p.m. Networking and Refreshment Break

3:45 p.m. Getting Started and Structuring for Success: Approaches to PI and PM

4:00 p.m. Putting PI and PM Together - Group Exercise

4:25 p.m. Conversations with Clients

4:45 p.m. Wrap-Up and Closing Remarks

5:00 p.m. Program Conclusion