Crossing Over from Order Taker to Change Maker

Domain:  Communications

Business of Law professionals are taking the industry by storm.  Professionals in pricing, project management, practice management/operations, data analysts, “client-value” and many others are increasingly growing in their impact to the bottom line and in the firm’s culture.  We attend conferences, share best practices and come up with ideas that would move the business forward-- but actually having an impact and influencing law firm leadership to act on those ideas takes more than knowledge and great ideas.  It takes grit, empathy, emotional intelligence, executive presence and a heavy dose of resilience.
Topics Include:

  • Describe how to engage with attorneys through building empathy techniques.
  • Identify how to establish the baseline for success in unique situations.
  • Discover how to create a plan for making an impact in your current role.

Kim Craig, Bold Duck Studio
Sheri L. Palomaki, Seyfarth Shaw LLP
Purvi Sanghvi, Paul Hastings LLP

Member Price: $59
Prospective Member Price: $79

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Video-Recorded Session This session includes video, audio and synced presentations for an enhanced virtual learning experience. 

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