Southeast CX Intensive Webinar - Proving CX Matters: Measurement, Messaging, and Differentiation
Thursday, October 8 | noon CT / 1 p.m. ET
This webinar explores how marketing and business development teams evaluate client experience, communicate its value internally, and use CX insight to support differentiation and growth.
Topics Include:
- Moving beyond satisfaction scores to meaningful experience insight
- Translating client feedback into priorities leadership will act on
- Understanding which experience signals correlate most closely with retention and expansion
- The importance of clear client ownership and data readiness in strategic account work
- Using client insight to refine messaging, positioning, and account strategy
- Communicating CX impact in ways that support decision‑making and investment
This session prepares participants for the in-person CX Intensive by grounding experience design in accountability and real business outcomes.
Registration Details:
- Member Rate: $75
- Non-Member Rate: $85
- Registration includes access to this live webinar and its recording only
Maximize your development with the complete LMASE CX Intensive Workshop Series experience!
Full Experience:
- Member Rate: $335 (Save $100)
- Non-Member Rate: $400 (Save $110)
- Registration includes access to three live webinars and recordings, full-day in-person workshop on October 22 and evening reception on October 21
- In-person workshop limited to 100 participants
Webinar Series:
- Member Rate: $75 per webinar/$175 for full series (Save $50)
- Non-Member Rate: $85 per webinar/$200 for full series (Save $55)
- Registration includes access to the live webinars and recordings
For questions or concerns about your event registration, please contact lmasoutheast@legalmarketing.org.
Register Now