Southeast Event, Event Format, Virtual Event, Event
Southeast CX Intensive Webinar - Designing Client Experience for Marketing & BD: From Insight to Execution
Southeast CX Intensive Webinar - Designing Client Experience for Marketing & BD: From Insight to Execution
Southeast CX Intensive Webinar - Designing Client Experience for Marketing & BD: From Insight to Execution
Thursday, September 10 | noon CT / 1 p.m. ET
This webinar focuses on how legal marketing and business development teams translate client insight into intentional experience design across the relationship lifecycle.
What You'll Learn:
- Designing experience versus relying on individual relationship heroics
- Strategic account teams and clarity of experience ownership
- The role of shared expectations between marketing, BD, and relationship partners
- Consistency versus customization in messaging and engagement
- Using client insight to inform outreach, planning, and coordination
- What needs to be true internally for experience improvements to scale
Registration Details:
- Member Rate: $75
- Non-Member Rate: $85
- Registration includes access to this live webinar and its recording only
Maximize your development with the complete LMASE CX Intensive Workshop Series experience!
Full Experience:
- Member Rate: $335 (Save $100)
- Non-Member Rate: $400 (Save $110)
- Registration includes access to three live webinars and recordings, full-day in-person workshop on October 22 and evening reception on October 21
- In-person workshop limited to 100 participants
- Member Rate: $75 per webinar/$175 for full series (Save $50)
- Non-Member Rate: $85 per webinar/$200 for full series (Save $55)
- Registration includes access to the live webinars and recordings
For questions or concerns about your event registration, please contact lmasoutheast@legalmarketing.org.