IS A PAT ON THE BACK A FEW INCHES FROM A KICK IN THE BUTT? Structuring feedback and coaching to maximize the productivity and morale of your marketing team.

Everyone knows people are the most critical (and expensive) resource in any business. So, why aren’t we giving them what they need to succeed? This program provided attendees with the tools and methodology to better lead and develop a law firm's most crucial asset - its people. Attendees learned:

• Strategies for overcoming barriers for effective coaching and feedback
• How to ensure you achieve the results you are expecting
• The difference between feedback and coaching and a methodology for each
• A sure fire way to set clear, mutual expectations
• How to get the other person to take responsibility for their actions
• How to get the other person to take responsibility for their own development

Program Speakers:

This highly interactive program was led by Robert Fortunato and Mindy Danna, who work together in ForStrategy Consulting, Inc. to assist professional services firms in exceeding their goals around increasing profitability, competitive advantage and organizational effectiveness. They do this through a systematic approach to leadership, strategy and client development. Mindy and Robert bring a collective 38 years of experience working in and consulting to organizations from Fortune 500 to entrepreneurial start-ups.